Terms of Service

Last Updated: January 25, 2025

1. Agreement to Terms

Welcome to KANAKODYAMI ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you and KANAKODYAMI regarding your use of our platform, website, mobile application, and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after any changes constitutes acceptance of the modified Terms.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2.2 Account Registration

To access certain features of the Service, you must register for an account. During registration, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate, current, and complete
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

2.3 Member Verification

We reserve the right to verify your identity and membership eligibility. This may include requesting KYC documents, proof of identity, and other verification materials. Membership approval is subject to our verification process and policies.

3. Acceptable Use Policy

3.1 Permitted Uses

You may use the Service for lawful purposes in accordance with these Terms. You agree to:

  • Use the Service in compliance with all applicable laws and regulations
  • Respect the rights and privacy of other members
  • Provide accurate and truthful information
  • Maintain appropriate professional conduct
  • Use the Service for its intended purposes

3.2 Prohibited Activities

You agree NOT to:

  • Violate any applicable local, state, national, or international law
  • Infringe upon intellectual property rights of others
  • Post false, misleading, defamatory, or libelous content
  • Harass, threaten, abuse, or harm other members
  • Spam, solicit, or send unsolicited commercial communications
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Use automated systems (bots, scrapers) without permission
  • Collect or harvest information about other members without consent
  • Use the Service for any illegal or unauthorized purpose

3.3 Content Standards

All content you post, upload, or share must:

  • Be accurate, truthful, and not misleading
  • Comply with applicable laws and regulations
  • Respect the rights and dignity of others
  • Not contain discriminatory, offensive, or harmful material
  • Not infringe on intellectual property rights
  • Be appropriate for a professional community platform

4. Membership Fees and Payments

4.1 Membership Fees

Membership fees and charges for additional services (such as business listings) are displayed on the Service. You agree to pay all fees associated with your membership and use of premium features.

4.2 Payment Processing

Payments are processed through secure third-party payment processors (e.g., Razorpay). By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize charges to your payment method
  • Comply with the payment processor\'s terms and conditions
  • Pay all applicable taxes and fees

4.3 Refunds and Cancellations

Membership fees and service charges are generally non-refundable. However, we may provide refunds in the following circumstances:

  • Duplicate payments made in error
  • Service failures on our part
  • As required by applicable consumer protection laws
  • At our sole discretion

Refund requests must be submitted within 30 days of payment. All refund decisions are final.

4.4 Price Changes

We reserve the right to modify membership fees and service charges at any time. Changes will not affect fees already paid, but will apply to renewals and new purchases.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service, including its design, features, functionality, text, graphics, logos, and software, is owned by KANAKODYAMI and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

5.2 Your Content

You retain ownership of content you post, upload, or share on the Service. By posting content, you grant us:

  • A worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content on the Service
  • The right to display your content to other members as intended by the Service
  • The right to use your content for marketing and promotional purposes (with your consent)

You represent and warrant that you have all necessary rights to grant these licenses and that your content does not infringe on the rights of others.

5.3 Trademarks

"KANAKODYAMI," the KANAKODYAMI logo, and related marks are trademarks of KANAKODYAMI. You may not use these trademarks without our prior written consent.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our Privacy Policy, including our practices regarding:

  • Collection of personal information (email, phone, WhatsApp, etc.)
  • Sharing of information in member directories
  • Use of third-party services for email, WhatsApp, and payment processing
  • Push notifications and communications

Please review our Privacy Policy carefully to understand our data practices.

7. Service Availability and Modifications

7.1 Service Availability

We strive to provide a reliable Service, but we do not guarantee uninterrupted, error-free, or secure access. The Service may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

8. Disclaimers

8.1 Service Provided \"As Is\"

THE SERVICE IS PROVIDED \"AS IS\" AND \"AS AVAILABLE\" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 No Guarantees

We do not guarantee:

  • The accuracy, completeness, or reliability of any content on the Service
  • That the Service will meet your requirements or expectations
  • That the Service will be secure, error-free, or uninterrupted
  • That defects will be corrected
  • The quality or reliability of third-party services or content

8.3 Member Interactions

We are not responsible for interactions between members. We do not verify the accuracy of member-provided information, and we are not liable for any disputes, transactions, or interactions between members.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KANAKODYAMI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE
  • DAMAGES RESULTING FROM MEMBER INTERACTIONS OR TRANSACTIONS

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR $100, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless KANAKODYAMI and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys\' fees) arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Your content or interactions with other members

11. Account Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your access to the Service will cease, but some information may remain in our records as required by law.

11.2 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or our policies
  • Engage in fraudulent, illegal, or harmful activities
  • Provide false or misleading information
  • Fail to pay required fees
  • Otherwise misuse the Service

We reserve the right to refuse service to anyone and may terminate accounts without prior notice.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12.2 Dispute Resolution Process

In the event of a dispute, you agree to:

  • First contact us at contact@kanakodyami.com to attempt to resolve the dispute
  • If unresolved, participate in good faith in mediation or arbitration as required by law
  • File claims within one (1) year of the cause of action arising

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and KANAKODYAMI regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any third party.

14. Contact Us

If you have any questions about these Terms, please contact us:

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