Cookie Policy
Last Updated: January 25, 2025
1. Introduction
This Cookie Policy explains how KANAKODYAMI ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website, use our platform, or interact with our services (collectively, the "Service").
By using our Service, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you can adjust your browser settings or opt out as described below.
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
Cookies may be \"persistent\" (remain on your device until deleted or expired) or \"session\" (deleted when you close your browser). We use both types of cookies on our Service.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as security, authentication, and load balancing. Without these cookies, the Service may not work correctly.
Examples:
- Session authentication cookies (e.g., Clerk session tokens)
- Security and fraud prevention cookies
- Load balancing and performance cookies
- Superadmin session cookies (sa_session)
Retention: Session or as specified
3.2 Functional Cookies
These cookies enhance functionality and personalization. They remember your preferences and choices to provide a more personalized experience.
Examples:
- Language and region preferences
- User interface preferences (theme, layout)
- Account settings and preferences
- Remembering login credentials (with consent)
Retention: Up to 1 year
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service and user experience.
Examples:
- Page views and navigation patterns
- Time spent on pages
- Feature usage and interaction data
- Error tracking and performance monitoring
Retention: Up to 2 years
Third-Party Providers: May include analytics services
3.4 Marketing and Advertising Cookies
These cookies are used to track visitors across websites to deliver relevant advertisements and measure campaign effectiveness. We only use these cookies with your consent.
Examples:
- Advertising campaign tracking
- Conversion tracking
- Social media integration cookies
- Retargeting cookies
Retention: Up to 2 years
Note: Only used with your explicit consent
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide other services. These third parties may use cookies to collect information about your online activities across different websites.
4.1 Third-Party Services
We use the following third-party services that may set cookies:
- Clerk: Authentication and user management (essential cookies for session management)
- Razorpay: Payment processing (necessary for transaction security)
- Resend: Email delivery services (may use tracking pixels)
- Twilio: WhatsApp messaging services
- Analytics Services: Website analytics and performance monitoring
4.2 Third-Party Privacy Policies
These third-party services have their own privacy policies and cookie practices. We encourage you to review their privacy policies to understand how they use cookies and other tracking technologies.
5. Other Tracking Technologies
5.1 Web Beacons and Pixels
We may use web beacons (also known as pixel tags or clear GIFs) in emails and on our website to track email delivery, open rates, and user engagement. These technologies help us understand how users interact with our communications.
5.2 Local Storage
We may use browser local storage (localStorage and sessionStorage) to store user preferences, temporary data, and session information. This is similar to cookies but stored differently in your browser.
5.3 Device Fingerprinting
We may use device fingerprinting techniques to identify devices and detect fraud. This involves collecting information about your device's configuration, browser, and network to create a unique identifier.
6. Purpose of Using Cookies
We use cookies for the following purposes:
- Authentication and Security: To verify your identity, maintain your login session, and protect against fraud
- Service Functionality: To enable core features and ensure the Service works properly
- User Preferences: To remember your settings, preferences, and choices
- Analytics and Performance: To understand how users interact with the Service and improve performance
- Marketing and Communications: To deliver relevant content and measure campaign effectiveness (with consent)
- Personalization: To customize your experience based on your usage patterns
7. Managing Your Cookie Preferences
7.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies or only third-party cookies
- Delete cookies that have already been set
- Set your browser to notify you when cookies are being set
- Use private browsing mode to limit cookie tracking
Note: Blocking essential cookies may affect the functionality of our Service. Some features may not work properly if cookies are disabled.
7.2 Browser-Specific Instructions
How to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
7.3 Opt-Out Tools
You can opt out of certain tracking cookies through:
- Our cookie consent banner (if displayed)
- Your account settings within our Service
- Third-party opt-out tools (e.g., Network Advertising Initiative, Digital Advertising Alliance)
- Do Not Track (DNT) browser settings (we respect DNT signals)
7.4 Mobile Devices
On mobile devices, you can manage cookies through your browser settings or through your device's privacy settings. For mobile apps, cookie preferences may be managed within the app settings.
8. Impact of Disabling Cookies
If you choose to disable cookies, certain features of our Service may not function properly:
- You may not be able to log in or maintain your session
- Some features may be unavailable or limited
- Your preferences may not be saved
- Security features may be affected
- Personalization may be unavailable
Important: Essential cookies are required for the Service to function. Disabling these cookies may prevent you from using certain parts of the Service.
9. Data Protection and Security
We take the security of cookie data seriously. Cookie information is transmitted securely using encryption (SSL/TLS) and stored securely. We do not use cookies to collect sensitive personal information without your consent. For more information about how we protect your data, please see our Privacy Policy.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Cookie Policy on this page and updating the \"Last Updated\" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Cookie Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:
For cookie-related inquiries, please include "Cookie Policy Inquiry" in the subject line of your email.
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